Shipping policy
Shipping Policy
Last Updated: August 25, 2026
At Humanology™, we work to ensure your order is processed carefully and delivered as efficiently as possible. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–2 business days after they are placed. Orders placed on weekends or holidays will generally begin processing on the next business day.
During product launches, promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Rates & Delivery
Shipping rates and available delivery methods are calculated and displayed at checkout based on your order and delivery location.
Estimated delivery times shown at checkout begin after your order has been processed and shipped. Delivery estimates are provided by the shipping carrier and are not guaranteed.
Humanology is not responsible for carrier delays caused by weather, service disruptions, holidays, incorrect addresses, or other circumstances outside of our reasonable control.
Free Shipping
Free standard shipping is available on U.S. orders of $[AMOUNT] or more, after discounts and before applicable taxes.
Orders below the free-shipping threshold will be charged the applicable shipping rate displayed at checkout.
Tracking Your Order
Once your order ships, you will receive an email with tracking information. Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Humanology is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.
If you still cannot locate your package, contact us at support@humanologyofficial.com and we will assist you in determining the appropriate next steps.
Humanology is not responsible for packages that are lost or stolen after confirmed delivery, except where otherwise required by applicable law.
Damaged Orders
If your order arrives damaged, please contact us at support@humanologyofficial.comas soon as possible after delivery.
Include your order number, a description of the issue, and clear photographs of the damaged product and packaging so our team can review your request.
Shipping Restrictions
Certain products or destinations may be subject to shipping restrictions. If we are unable to fulfill or ship your order, we will contact you using the information provided with your order.
Contact Us
If you have questions about your shipment or order, please contact:
Humanology™
Email: support@humanologyofficial.com
Website: HumanologyOfficial.com